Frequently asked questions
Lost or stolen gift cards will not be replaced or refunded.
A gift card will expire 5 years from the date of purchase. Any outstanding amount will be forfeited.
You can check your gift card balance at any Hannahs retail store or online at www.hannahs.co.nz/gift-card-balance
No. You cannot part pay by Gift Card and pay the remainder via Laybuy. Laybuy is currently a standalone payment method but this feature may be enabled in the future.
A gift card is redeemable for merchandise sold at any Hannahs retail or online store. A gift card may not be redeemed for cash.