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Frequently asked questions

  • Number One Shoes (alone) has the largest range of family-friendly footwear in New Zealand. With prices that are hard to beat!

    Hannahs offers quality driven value and world-renowned brands, from exclusive names like Pulp to International names like Clarks.

  • Simply toggle between the tabs to browse and add styles to your cart. When ready to check out, go to your cart where you’ll find all of your chosen styles from Number One Shoes, Hannahs and Hush Puppies.

  • Yes! You can buy across BOTH brands but only have to pay ONE delivery fee. And New Zealand delivery is FREE when you spend over $75.

  • This means, you can choose from ANY of our Number One Shoes, Hannahs or Hush Puppies stores to pick up your order from.

  • Ideally, yes! But sometimes, to speed up delivery, you will receive your shoes in multiple packages.

  • You can head into your local Number One Shoes, Hannahs OR Hush Puppies to return items from any one of our brands.

  • Great! Simply update your preferences online under "My Account", or ask one of our friendly staff members in store.

  • Easy! Simply update your preferences online under "My Account", or ask one of our friendly staff members in store.

  • You can now shop many of our promotions across brands! This should be made clear in any advertising but please check T&Cs or ask in store to confirm.

  • You can spend your voucher at any of our Number One Shoes, Hannahs, Hush Puppies or Superstores, plus, across all three brands online. It's up to you!